Support

Help is available to make your indexing experience positive and rewarding. In an effort to provide the best support possible, we have made an earnest effort to make the publications and training available so that you may have immediate answers to your questions. If you need further help, we are confident our stake indexing directors and group administrators can help you. Additionally, we also offer support by e-mail or phone.

If you have a question:

  1. Check the online instructions: Read the User Guide and Current Projects from the Projects tab.
  2. From inside the FamilySearch indexing application, press F1 to read the built-in Help topics.
  3. If you cannot find the answer, contact your stake indexing director or group administrator.
  4. If your indexing director or group administrator is not available, you may e-mail us at: support@familysearch.org
  5. You may also call us toll-free in the U.S. and Canada at 1-866-406-1830. For international support, click here.
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