Getting Started Questions


Q.

What am I downloading?

A.

The FamilySearch indexing program was created using Java, a technology that allows it to run on any computer operating system, such as Windows, Macintosh, or Linux. The Indexing program is used to extract data from digitized vital records for genealogical research.

 Top

Q.

What will I see during the download?

A.

You may see a few windows appear that will ask for your permission to install this program. The Indexing software from FamilySearch can be trusted to run safely on your computer.

 Top

Q.

What are the system requirements?

A.

A Windows, Macintosh, or Linux computer connected to the Internet with a monitor resolution of at least 1024 x 768.

 Top

Q.

What is a FamilySearch account?

A.

A user name and password authorization system that will eventually be used to access all FamilySearch programs.

 Top

Q.

Why do I need a FamilySearch account?

A.

FamilySearch indexing accesses digital image repositories throughout the world. Contractual agreements with record custodians require that these images be protected. The FamilySearch account is the authorization system used to protect them.

 Top

Q.

What kind of Internet connection speed is required?

A.

The FamilySearch indexing software downloads digital images to your computer. A fast connection to the Internet is preferred; however, any connection to the Internet will work.

 Top